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High Quality Storm Damage Roof REPLACEMENT and repair

When a storm passes through, it can cause a tremendous amount of damage to your roof without you ever even knowing! Many times storm damage is not visible from the ground, unless you’re missing shingles. This is why it’s so important to hire someone you trust to inspect your roof, after a storm. The Roof Medic is here to help! We are the trusted choice for honest inspections in the Greater Charlotte Area!


If claimable damage is found, The Roof Medic is here to help navigate you through the tedious and rigorous claims process for your roof damage. When choosing us, we will be there every step of the way, working with your insurance company directly to ensure a smooth process, that all damage is accounted for and maximizing your payout to assist you in building the best possible roofing system for your home.

Types of Storm Damage

The most common types of storm damage are Hail, Wind and Debris damage. These types of damage are considered sudden and severe and due to the frequency of such storms in Charlotte, it is typically covered by homeowner’s insurance. The Roof Medic works with over 70+ insurance companies and is familiar with what each one needs to see in order to justify your roof replacement and maximize your payout.

Hail Damage

Wind Damage

Debris Damage

A roofer you can trust every step of the way

Each insurance company has its own unique requirements they need to see in order to justify paying for storm damage. Choosing a roofing company that is familiar with your insurance requirements is the best way to start your claims process. Having met with the same adjusters in the field frequently, we are vetted in the industry and have a tremendous amount of knowledge on each specific insurances companies requirements.


The Roof Medic recommends getting your roof inspected by a professional before filing a claim as this can save you from filing if it is unnecessary. From initial inspection to closing the job, our reps work closely with you every step of the way!

We thoroughly inspect all facets of your roof as well as vents, flashing, gutters, downspouts, screens and any additional components on your roof and property. Our goal is to find and note any and all damage consistent with any storms that your home was involved in. We provide you with high resolution pictures showing the condition of your roof as well as an assessment with what your options are and what actions should be taken next.

If adequate damage is found, we assist you with initiating your insurance claim. We recommend performing this step in one of two ways: Either allow us to assist you with this phone call by calling your insurance company together or by allowing us to do it for you. With our assistance through this step, we ensure that the pertinent information is given with exact dates and times that correlate with your damage.

This is the most important step! Once your claim is filed, your claims adjuster will contact you within 48 hours to setup your property inspection. Simply let us know what time they want to come and we will meet them at your home to ensure all your damages are accounted for. In many cases, your insurance company is not the one getting on your roof. They depend on third party inspectors to provide them with pictures and their opinion of your damage. Having a Roof Medic present not only provides you with the confidence that all your damage will be accounted for but also significantly increases your chances at getting a full replacement rather than a repair!

Once you are approved for your roof replacement and your claim summary is rendered, we review it to make sure it contains all of your damage and existing components. We complete a work order and go over shingle options and colors with you. With a signed work order, you officially go into our queue!

On the day of your build expect us to show up at 7am to begin our area prep and tear off. With our tactical approach to the re-roofing process, we are able to perform most roof builds in only one day! This includes tear off, wood rot replacement, new shingle installation and area beautification!

Once complete, we perform our final roof and area inspection to ensure our high standards for perfection were met. In fact, we only ask for our final payment once we are sure you’re 100% satisfied with the service you received! Once we receive your final payment we present you with all of your warranty info.

Our service and quality shines

Real customer reviews

It gives me great pleasure for the opportunity to summit this 5 star review, outlining the excellent job of my roof and gutter replacement performed by The Roof Medic. My story starts with a very difficult approval process I had to go through for hail damage with my insurance company. It took three inspections to obtain the final approval, and it would not have been possible without the unbelievable credibility and determination from the owner of The Roof Medic, Jordan Cox. Jordan was very meticulous in records documenting the merits of my claim. The problem with the first two inspections was that the insurance adjuster would not personally inspect the damaged areas on my roof, rather they relied and a third-party contractor to provide the information to make the determination. After the second rejection, Jordan and I were convinced that if the insurance companies inspector could just see the damage, the outcome would be different….and so it was after the third inspection. A comment was made by that inspector; questioning why the roof was not approved the first time. I can’t say enough about how professional and detailed Jordan was in presenting my claim to the insurance company and without his great work I would not have been approved.



The workmanship and speed of the install was equally as impressive. From start to finish The Roof Medic had a supervisor on site at all times keeping me fully informed. There were absolutely no disappointments, because they did a fantastic job managing my expectations. After the job was completed they took great care in cleaning all the debris from my yard and flowerbeds.



If anyone is looking a great roofing company The Roof Medic is as far as you need to go. I give them 5 out of 5 stars and would highly recommend them for any roof and gutter replacement job; large or small.



C. Lewis

Google Review