704.228.7788 
704.228.7788 Insurance Claim Assistance
We'll Help You With Roof Insurance Claims
Take the Stress Out of Filing a Claim
Storm damage can be overwhelming, but the claims process doesn’t have to be. Roof Medic has guided countless North Carolina homeowners through insurance claims, providing the necessary documentation and support they need to get approved. We’ll help you navigate every step with clarity and confidence.
Insurance Claim Tips
Document everything
It’s important to take photos of damage, repairs, and anything else that you may think is relevant to your insurance claim. Don’t take roof damage insurance claims lightly.
Make Sure to Act Fast
It’s essential to get in touch with your insurance company as quickly as possible. Timely filing is the best way to set the record straight and ensure they are aware that damage to your home has already occurred.
Have a Repair Team on Standby
Besides helping to prevent further damage, a professional roof repair team can help you avoid further technical questions and requirements from your insurance company.
Insurance Claims
Our insurance claim process
Step 1
Roof Inspection
We thoroughly inspect your roof, including the vents, flashing, gutters, and any additional components to find and note storm damage.
Step 2
Filing a Claim
If we find adequate damage, we’ll help you start your insurance claim by calling your insurer and providing the pertinent information.
Step 3
Insurance adjustment
We’ll present our findings in a straightforward and easy-to-digest way. You’ll receive an honest estimate for the options you have.
Step 4
Claim Approval
Once your claim is approved, we’ll create a work order and go over material options with you. You enter our queue with a signed work order!
Step 5
Restoration & wrap-up
We’ll restore your roof and complete a final inspection. Once the final payment is made, we present your warranty info.
Frequently Asked Questions
Why do I need help filing a claim?
Honest answer: if you’re comfortable getting on the roof with the inspectors, know the full terms of your homeowners policy, and speak insurance fluently, you might not. Most homeowners aren’t and don’t, and that’s fine. Here’s what matters: your insurance company usually isn’t the one inspecting your home. They hire a third-party inspector to take pictures and give opinions, and that inspector works for them. We work for you. We’re on the roof during the inspection, making sure nothing goes unaccounted for and every area is properly photographed. Your insurance company doesn’t always want to pay $10,000 to $15,000 for a new roof, and they need to hear why it’s justified. That’s the value we bring.
How long do I have to file a claim against storm damage?
Homeowners have 3 years from the date of the storm to file a claim for any/all damages relating to storms.
How long does the insurance claim process typically take?
It depends. In short, from inspection to installation and cleanup typically take 3-5 weeks. Insurance providers and weather are the 2 big factors of time.
When all the work is done, who does the insurance company send the final check to?
All checks are sent to the Homeowner, unless they authorize the check be addressed and sent directly to The Roof Medic.
