704.228.7788 
704.228.7788 Storm Damage Roof Repair in Charlotte & Raleigh, NC
Your Advocate for Roof Storm Damage
When storms hit, damage isn’t always obvious, but it can still impact your roof’s performance and safety. That’s where we come in. Roof Medic provides a free, comprehensive inspection with photos and a written report you can use for your insurance claim.
-
CertainTeed Premier
-
Insurance Claim Experts
-
Free Exterior Storm Damage Inspections
Get Started Today
4.9 Rating
5.0 Rating
5.0 Rating
Insurance Claims Are Our Terrain
Most of our work is storm and insurance claims, so we handle yours start to finish. We inspect first and file second. No claim filed off a driveway guess, and if the repair costs less than your deductible, we’ll tell you.
Your free exterior storm damage inspection includes:
- Photos of every point of damage
- A written report you can hand straight to your insurance company
Denied before? You may have one year from your filing date to request a second opinion, and we’ll tell you straight if it’s worth pursuing.
Keeping Your Best Interest at Heart
Honesty and transparency are at the core of all our interactions. Our team provides clear, professional advice based on your specific situation. If repairs cost less than your deductible, we’ll say so. But if we find significant damage that qualifies for a claim, we’ll walk you through the process from start to finish.
Types of Storm Damage
Hail Damage
Hail knocks the protective granules off your shingles and bruises the mat underneath, leaving soft, pockmarked spots. It’s nearly invisible from the ground because the damage sits flat and only shows on close inspection.
- We get on the roof, mark impact points, and document granule loss and soft spots the way an adjuster does, then handle the claim.
Wind Damage
Wind lifts shingles and breaks the adhesive seal, so they settle back down looking normal while the waterproof bond is gone. You can’t see a broken seal from the driveway, but the next hard rain drives water underneath it.
- We check the seal on every shingle, not just the visible gaps, and document what we find for the claim.
Fallen Tree Damage
A limb crushes decking and punctures shingles where it lands, but the force also loosens fasteners and cracks shingles several feet out. That surrounding damage gets missed by a quick patch and becomes the next leak.
- We inspect the full impact zone, decking and framing included, and give you a straight read on the real scope.
Hurricane Damage
By the time remnants reach Charlotte, they layer broken seals, wind-driven rain, and hours of saturation into dozens of small failures. No single spot looks catastrophic, so a ground look reads as “we got lucky” while moisture is already in the system.
- We treat it as a full-roof assessment and work directly with your adjuster so nothing gets left off the claim.
Bring your roof back to life
Reviews
Reviews Real Customer Reviews Speak Volumes
Morgan Stewart
Brock Messick from Roof Medic has great communication, was very prompt, and did a great job presenting options and a plan for my vent boot repair. He caulked the vent boot and helped me come up with a temporary solution to avoid further damage and a long term plan so we could…
Brandon Rushing
I cannot say enough great things about Roof Medic. I had a large tree branch fall on my roof and knocked a hole through the decking. Brad came out and took a look for me after insurance had given a repair quote. He was very upfront and let me know that there…
Robert Pinka
I had some issues with a poorly installed roof on a recently flipped house that I bought. Brock and the Roof Medic team provided a quick and fair estimate with plenty of detail and transparency. The quality of work on the repair seems great! Would highly recommend this team.
Randi Anderson
Roof Medic did a great job in replacing our roof. Very prompt and organized from start to finish. Any issues that were presented were quickly addressed to achieve a resolution. It is clear they want to leave their customers happy and very pleased with their work
Chad Kennedy
Roof Medic is awesome! They were super quick to get me an appointment scheduled after I discovered my roof was leaking. When Brock showed up for the appointment, he was friendly and professional. He did a thorough inspection, explained his findings and gave me his honest recommendation. He made the entire process…
Gregg R.
The Roof Medic gave us very prompt service before and during the hurricane!Julian was our technician and he was so honest and extremely knowledgeable.Julian walked our roof and attic and knew just what the problem was and explained our options thoroughly. I can't thank Julian and the Roof Medic Company enough! They…
Melissa D
I just wanted to let you guys know how great your service was and how great it was to find a trustworthy company to work on my home. Dave was my on-site rep the day of the roof installation and he and his team showed up on time ready to go to work.…
Joseph Klosek
From the initial phone call to completion, Roof Medic's experience and professionalism shined. Emma was my point of contact and she did a fantastic job guiding me through the red tape of insurance, answering all of my questions, and always with a smile. They should be your first phone call...they were mine…
Brenda Thiel
My representative for Roof Medic, Pat Marks, was extremely helpful in walking me through all the details in contacting my insurance company and getting things approved. He even came to my house on the day the insurance adjuster was looking over my roof. On installation day, the crew tore off and replaced…
Stand Up to Future Storms
Hail, wind, and falling debris can compromise your roof fast. But if you work with Roof Medic right after a major storm, we’ll restore your roof to keep you protected for years to come. If your roof qualifies for replacement through insurance, we’ll make sure it’s restored with premium materials and expert craftsmanship, built to withstand whatever comes next.
Frequently Asked Questions
Why is my insurance company willing to pay to replace my roof?
Insurance companies pay to replace your storm damaged roof because they acknowledge that the integrity of the shingle was damaged enough to assume there will likely be problems in the future. Even if you have no current leaks or issues. In this sense, they are proactive, as to save them from a larger claim in the future when/if the roof failed.
How long do I have to file a claim against storm damage?
Homeowners have 3 years from the date of the storm to file a claim for any/all damages relating to storms.
Do I have to pay my deductible?
This question is asked very frequently. LEGALLY you are required to pay your deductible. This is typically the only amount you have to come out of pocket during the entire process.
What if I had a different insurance provider when the last storm hit my house, who do I file a claim with?
If you had a different insurance provider when the last storm hit then you do right now, then you would pursue a claim against the insurance provider you had when the storm happened.
Ex: You had Geico insurance when it hailed on May 21, 2019. You switched to Allstate on March 2, 2020. If that hail storm was the last to hit your home then you would pursue a claim against Geico, as they were the ones who insured the property at the time of the storm.
I was denied once before by my insurance company, should I file again?
In many situations you don’t have to! Even if your insurance company denies your claim, you have 1 year from the date you filed to request a second opinion. This process can be very subjective, so homeowners are entitled to a second opinion if they feel their property did not receive the time and attention it deserved for an unbiased inspection.
Are your inspections free?
Storm damage inspections are free. That’s an exterior visual inspection with photos and a written report. Leak and interior assessments are $99, and if you hire us for the work, that fee goes toward it.
Check Out Our Blog
Storm Damage Help In the Greater Charlotte Region
Storms don’t stop at the county line, and neither do we. Homeowners across the greater Charlotte and Piedmont region deal with the same hail, wind, and fallen-tree damage we handle every day, including folks in Gastonia, Concord, Kannapolis, Harrisburg, and Salisbury. If a storm hit your area, reach out and we’ll let you know how we can help.
Storm Damage Repair Services
PROUDLY SERVING NORTH CAROLINA RESIDENTS
