Roof Damage Insurance Claims

Roof Damage Insurance Claims Experts in Charlotte

Roof Damage Insurance Claims Experts Charlotte​

With Charlotte’s harsh weather conditions, it’s inevitable that homeowners must often deal with the reality of the devastating damage storms can do. Storm damage such as wind, hail, debris, and trees can cause minor or severe damage if the conditions are right. If roof damage, in particular, goes unchecked, further water or structural damage can occur over time.

Lucky for some, there’s damage insurance to help fund repairs. However, the claims process is not always that simple. Roof Medic is your reliable and reputable Charlotte roofers that have helped countless Charlotte homeowners file insurance claims for roofing repairs. We’re industry experts that can help you solve your roofing issues and file successful claims. As roofing insurance can be quite complicated, let’s take a closer look at the process and how we can help.

The Process

We thoroughly inspect all facets of your roof as well as vents, flashing, gutters, downspouts, screens and any additional components on your roof and property. Our goal is to find and note any and all damage consistent with any storms that your home was involved in. We provide you with high resolution pictures showing the condition of your roof as well as an assessment with what your options are and what actions should be taken next.

If adequate damage is found, we assist you with initiating your insurance claim. We recommend performing this step in one of two ways: Either allow us to assist you with this phone call by calling your insurance company together or by allowing us to do it for you. With our assistance through this step, we ensure that the pertinent information is given with exact dates and times that correlate with your damage.

This is the most important step! Once your claim is filed, your claims adjuster will contact you within 48 hours to setup your property inspection. Simply let us know what time they want to come and we will meet them at your home to ensure all your damages are accounted for. In many cases, your insurance company is not the one getting on your roof. They depend on third party inspectors to provide them with pictures and their opinion of your damage. Having a Roof Medic present not only provides you with the confidence that all your damage will be accounted for but also significantly increases your chances at getting a full replacement rather than a repair!

Once you are approved for your roof replacement and your claim summary is rendered, we review it to make sure it contains all of your damage and existing components. We complete a work order and go over shingle options and colors with you. With a signed work order, you officially go into our queue!

On the day of your build expect us to show up at 7am to begin our area prep and tear off. With our tactical approach to the re-roofing process, we are able to perform most roof builds in only one day! This includes tear off, wood rot replacement, new shingle installation and area beautification!

Once complete, we perform our final roof and area inspection to ensure our high standards for perfection were met. In fact, we only ask for our final payment once we are sure you’re 100% satisfied with the service you received! Once we receive your final payment we present you with all of your warranty info.

Insurance Claim Tips

On top of using the right roofing repair company, there are a few other things you can do to help ensure your roof damage claim is processed smoothly. Here’s how you can improve your chances of a successful claim.

Document Everything

Successful roofing insurance claims require extensive documentation. It’s important to take photos of damage, repairs, and anything else that you may think is relevant to your insurance claim. Don’t take roof damage insurance claims lightly.

Act Fast

As with any insurance claim, it’s essential to get in touch with your insurance company as quickly as possible. Timely filing is the best way to set the record straight and ensure they are aware that damage to your home has already occurred.

Have a repair team on standby

Besides helping to prevent further damage, a professional roof repair team can help you avoid further technical questions and requirements from your insurance company.

Roof Medic is here to help

We provide roofing repair, roofing installation, roofing restoration, and more. Our team of roofers also has considerable experience working with insurance companies to help our clients receive the cash they need to successfully repair their roofs after various types of damage. This is why we’re an excellent partner for anyone who currently has a damage insurance policy covering their home.

Want to learn more?

Get a free inspection scheduled with our roofing professionals.

Roof Medic IconRoof Medic

7207 Matthews-Mint Hill Road, Charlotte

5.0 233 reviews

  • Avatar L Bridges ★★★★★ 4 months ago
    Fantastic, honest company. Highly recommend them. Jordan is straightforward and knowledgeable, the crew is friendly, and they are extremely efficient. They were glad to answer any questions I had and make sure I understood what they were … More doing. Office staff is very friendly as well! They have an eye for the details that matter in maintaining the integrity of your roof. No regrets going with Roof Medic, and we'll use them for future needs.
    UPDATE: used Roof Medic again for a roof replacement, and we continue to love the company. They do excellent work, have a friendly crew, and are highly knowledgeable. They walked us through the insurance claims process, helping us understand what was going on and why every step of the way. Communication is stellar, and we never felt like we were at a loss as to where we were in the process or why. High quality, efficient work. Will definitely use again if the need arises and recommend this company.
  • Avatar Jessica Klomparens ★★★★★ 3 weeks ago
    Roof Medic was recommended to us by our insurance agent when we had significant damage following a wind storm. Nick Stewart, who we worked with from day one was extremely professional, responsive & easy to work with. We ended up replacing … More all of our gutters and downspouts along with a full roof replacement, which included a new metal roof above our front porch. Chris, who is Roof Medics production manager ensured our job was done quickly and flawlessly. We couldn’t be happier with how it turned out & would not hesitate to recommend Roof Medic to anyone! Nick and Chris were fantastic to work with, not a single complaint!
  • Avatar Christopher Miller ★★★★★ a week ago
    Roof Medic exceeded all my expectations, as a homeowner who desires over communication, exceptional work and true value on our hard earned dollars.
    From the initial inspection, to dealing with insurances, selection of products, scheduling
    … More of installation and finally the actual install, Roof Medic was fabulous. I can't over state how nice, professional and a pleasure Nick, Jake and Megan were to work with (great experience).
    If you're looking for a firm that walks you through all the details and potential costs (no hidden Change Orders) and are responsive to all your inquires, look no further as this is your team.
  • Avatar Glenda Nevitt ★★★★★ a month ago
    I cannot thank Roof Medic enough. Julian came out to inspect our roof that had a lot of moss growing on it due to very large oak trees shading the property. We were sure we would need to replace it soon but we didn’t realize we had storm … More damage as well. He thoroughly walked us through the insurance claim process and even came out the day the adjuster was here. Our roof ended up being covered by insurance! What a blessing that was for us old retired folks. They estimated that they would possibly need two days to complete the job but they were able to finish in one very full day. It was starting to get dark when they were cleaning up which may be the reason for my only complaint. We have found to date 24 roofing nails on the asphalt driveway. I’m just hoping that none find their way into our tires or any visitors we have. I would still highly recommend Roof Medic.
  • Avatar Deanna Duke ★★★★★ 4 weeks ago
    The entire team at Roof Medic was a pleasure to work with! Incredibly efficient from start to finish. I submitted an online inquiry over the weekend, and I had my inspection already scheduled the following Monday. My inspector Nick was … More ultra efficient and helpful - he gave me a clear rundown of the entire process, and was super responsive every step along the way. Once the materials arrived, I was scheduled right away for a time convenient for my schedule, and the entire job was completed in one (long) day! Chris, the Production Manager, was also helpful in ensuring the roof installation went smoothly, extra materials were picked up quickly, and things were left neat and tidy. Really incredible work all the way around! I enjoyed working with the entire team of professionals at the Roof Medic and can't recommend them enough for anyone in need of roofing services.
  • Avatar Melanie Artho ★★★★★ 6 months ago
    Roof Medic just completed installing a new roof on my house. They did a fantastic job. Nick Stewart was great to work with from the beginning to the end of the project. He kept me informed through out the project on what to expect as well … More as up dated on any delays.. My new roof looks great. Everyone from Roof Medic was very professional, courteous and easy to work with. I highly recommend Roof Medic for any kind of Roofing needs.
  • Avatar Jack Arnold ★★★★★ 6 months ago
    Read all the great reviews and being a veteran, I was confident in a veteran owned company. Pat came out and did a great assessment. The insurance company pushed back so I decided just to get the repair done where the leak is at. Paid the … More deposit almost 2 weeks ago and was told that Production will contact me. I haven't heard from Production and when I reach out to the office or Pat I am told they are very busy. I have read in other reviews that their communication is good. I would like to see this. I am not asking for them to get to me fast but since I paid the deposit then at least keep me up to date. I look forward to getting the work done and giving Roof Medic the 5 stars they most likely deserve.
    Update: Production reached out to me and scheduled the repair. Looking forward to commenting on the work when it is completed.
  • Avatar Joy Gilfillan ★★★★★ 6 months ago
    Nick was great about coming to the house he even worked with me to come out to meet the insurance agent. Since it was snowy the insurance agent didn't want to go up to look at the roof so Nick went up for him and took pictures which … More helped the process not get delayed. Knowledgeable about product offerings to help make the right choices for my home. No more leaking roof!
  • Avatar Lynda Evans ★★★★★ 9 months ago
    We are very happy we chose Roof Medic for our roof and gutter replacement. Our roof looks fantastic and so do the gutters. We had a great experience with the company their communication was great. Received several emails from Megan during … More the process. Josh Lloyd was a pleasure to work with very informative always answered my many questions. We feel he went above and beyond helping us with our insurance company and claim since we did have some hail damage The crew showed up on time, very polite, hard workers and left our property looking the way they found it. Very pleased with everyone at Roof Medic and also happy to support a veteran owned company. We have already recommended Roof Medic to a coworker.
  • Avatar Jan Maynard ★★★★★ 8 months ago
    Roof Medic just completed installing a new roof on my house. They did a great job. Nick Stewart was great to work with. He kept me informed through out the project. My new roof looks great too. Everyone from Roof Medic was very professional, … More courteous and easy to work with. I highly recommend Roof Medic for any kind of Roofing needs.
  • Avatar Daryl Stilwell ★★★★★ 9 months ago
    I was part of the committee at Cornerstone Baptist Church that contracted with Roof Medic to install a new roof on our facility. From start to finish Roof Medic and all of their employees were great to work with. I have been in construction … More for almost 50 yrs and have worked around many roofing companies and Roof Medic is the best I have seen. They are very professional, and have the knowledge and experience needed to be able to work well with insurance companies. If there is a legitimate insurance claim, Roof Medic will certainly see that you receive everything that you are entitled to. I highly recommend Roof Medic whether there is an insurance claim or not, because their quality and attention to detail is superb. I recognize a well run project and from start to finish this project was well run and our property was cleaned daily.